Shortly after if filled up, all the soapy water came out through the bottom onto the floor. One last upset that I had was when we went to check on the house before the new tenants were to move in, and I turned on the washing machine in the garage. We listed the house for rent ourselves and found a tenant within a week. I was very relieved to learn that at this point we had no obligation to Utopia. I started looking for ways to get out of the contract with Utopia, contacting lawyers.
Utopia management cancel lease plus#
At this point, almost 2 months after the house was listed for sale, with no offers, he finally made recommendations, such as "plant attractive plants" and "turn the electricity on!" I got upset again and told him that I DID have nice plants everywhere, before Utopia took over and let our property go down the hill.Īt this point, we had been paying the mortgage for the house, plus rent where we currently live in, for over two months, which was not a desirable situation budget-wise. We started complaining to Utopia and finally our agent went over to look at the state of the house. One time we found the door to the house unlocked! (Agents had been going in and out and Utopia was not checking the house). We started going there ourselves on weekends, cleaned everything up and hauled the trash away. It dawned on us that for over a month, there was no one to monitor the house, look for ways to promote the sale of the house, nothing except a sign posted in the front. We called Utopia and learned that the agent who was assigned to us (Ryan) had been out of the state for a few weeks. All the plants and potted trees that I planted before the tenant moved in were dead, dry and brown, there were piles of dirt and trash, wood, wires, the whole front and back looked terrifying! When my husband drove by on his way from a business trip, he realized that the front year and back yard looked like a grave yard! My husband with his sense of humor said that it looked like "Adams' Family house". We made a mistake of not going to see the house in the first 30 days. Utopia gave her a 30-day notice, so unfortunately the house was vacant when we started selling. When we decided to sell the house 9 months later, the tenant got very upset and said she'll sabotage the sale any way she can. I felt tricked into giving Utopia these rights, but after we signed it, there was no way out, we had to appoint Utopia as our selling agent. BEWARE of this clause and of Utopia's ability to trick people! I admit this was our fault, although the Utopia agent who signed a contract with us (Andrew) was present at the time of signing it, and conveniently didn't say anything. We also made an unfortunate mistake of checking a clause in the rental agreement that gave Utopia the exclusive right to be our seller agent, should we decide to sell the house within six months after ending the rental contract with them. This was solved once the monthly statements started coming but again, it took phone calls and emails from me to get this sorted. They would randomly deposit funds into our accounts, without explanation as to what the amount for, esp. It took months to start sending us the monthly owner statement. Yet, they were prompt in forwarding me the tenant's complain about the dirty windows.
Utopia management cancel lease windows#
From failing to clean and stretch the carpet and cleaning the windows before the tenant moved in, even though the agreement was that Utopia will take care of this. The staff we had to work with (Johana, Paige) was constantly impossible to find, always "in the field", I had to leave repeat messages and emails in order to get a response to a simple question, being transferred from one voicemail to another.įrom the very beginning of the rental agreement we signed with them, there were problems. It seems that they have too many properties and inadequate staffing. Throughout the year that we were stuck with Utopia Management in a contract, they consistently displayed an absolute lack of care, interest, and competency. This company was an absolute NIGHTMARE to work with.
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